Privacy Policy
BEX RESSOURCES
Effective Date: October 21, 2026
1. Introduction
BEX RESSOURCES (“BEX RESSOURCES,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of individuals who visit our website, contact our company, or request information about our products and services.
We are a North America-based importer, exporter, dealer, and supplier of food and agricultural commodities serving customers in international markets.
This Privacy Policy explains how we collect, use, disclose, safeguard, retain, and manage personal information in accordance with applicable privacy legislation, including Quebec’s Act respecting the protection of personal information in the private sector, as amended by Law 25.
2. Personal Information We Collect
Depending on how you interact with us, we may collect:
First and last name
Email address
Telephone number
Company or business name
Country or delivery destination
Product inquiries and requested quantities
Information submitted through contact or quotation forms
Communications and correspondence with our company
Technical information, such as IP address, browser type, device information, and website usage data, where collected
We limit the collection of personal information to what is reasonably necessary for our business activities and the purposes described in this policy.
3. How We Collect Information
We may collect information when you:
Complete a contact or quotation request form
Contact us by email or telephone
Request information about agricultural commodities or food products
Communicate with our representatives
Browse our website, where technical information is collected through cookies or similar technologies
Providing information through our forms is voluntary. However, certain required fields are necessary for us to process your request.
4. How We Use Personal Information
We use personal information for the following purposes:
Responding to inquiries and quotation requests
Communicating about products, availability, pricing, and delivery requirements
Coordinating sourcing, orders, and shipping arrangements
Maintaining business relationships
Providing customer support
Managing business records and complying with legal obligations
Maintaining website security and functionality
Improving our website and services where permitted by law
We will not use personal information for unrelated purposes without obtaining consent or another lawful authorization.
5. Consent
By voluntarily providing your personal information, you acknowledge the collection and use of that information for the purposes explained at the time of collection and in this Privacy Policy.
Where consent is required, we seek consent that is clear, informed, freely given, and specific to the intended purpose.
You may withdraw your consent to the use or disclosure of your personal information, subject to applicable legal or contractual restrictions, by contacting us.
6. Sharing Personal Information
We may share personal information only when necessary and legally permitted, including with:
Service providers supporting website hosting, email communications, and technical operations
Suppliers and business partners involved in responding to your inquiries or fulfilling orders
Shipping and logistics providers where required for delivery
Professional advisers and regulatory authorities where legally required
We do not sell personal information.
When personal information is shared with service providers, we take reasonable steps to ensure appropriate confidentiality and security safeguards are in place.
7. International Transfers
Because BEX RESSOURCES operates in international markets, personal information may need to be processed or communicated outside Quebec or Canada.
Where applicable, we will conduct the privacy assessments required by Quebec law before transferring personal information outside Quebec and implement appropriate contractual and security safeguards.
Information processed in another jurisdiction may be subject to the laws of that jurisdiction.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential website functions, remember user preferences, maintain security, and, where enabled, measure website performance.
Some technologies may collect information about browsing activity or preferences.
Where required by applicable law, we will inform visitors and obtain the necessary consent before activating non-essential technologies used for identification, location, or profiling.
You can manage cookies through your browser settings and any cookie preference controls made available on our website.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, loss, or alteration.
Access to personal information is restricted to authorized individuals and service providers who require it for legitimate business purposes.
Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Retention and Disposal
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal and regulatory requirements.
When personal information is no longer required, we securely destroy it or, where legally permitted and technically appropriate, anonymize it in accordance with applicable law.
Our internal retention and disposal practices are reviewed according to the nature and sensitivity of the information.
11. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate, incomplete, or outdated information
Withdraw consent to certain uses or disclosures
Request the cessation of certain uses or disclosures where permitted by law
Request information about how your personal information is handled
Request portability of eligible computerized personal information, where applicable
Submit a complaint regarding our privacy practices
To exercise your rights, contact us using the information below. We may request information necessary to verify your identity before responding.
12. Privacy Incidents
If a confidentiality incident involving personal information occurs, we will take appropriate steps to assess the situation, reduce potential harm, and comply with applicable reporting and notification requirements.
Where an incident presents a risk of serious injury, we will notify the relevant authorities and affected individuals as required by Quebec law.
13. Third-Party Websites
Our website may contain links to external websites or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of those websites before providing personal information.
14. Privacy Officer and Contact Information
For questions about this Privacy Policy, requests involving personal information, or privacy-related complaints, please contact:
BEX RESSOURCES
Privacy Officer: Person responsible for the protection of personal information
Email: sales@bexressources.com
Website: https://bexressources.com
Privacy requests will be reviewed and handled in accordance with applicable legal requirements.
15. Changes to This Privacy Policy
BEX RESSOURCES may update this Privacy Policy to reflect changes in our operations, technologies, or legal obligations.
The updated version will be published on this website, and individuals will be informed of changes where required by law.
We encourage visitors to review this page periodically.
Last Updated: October 21, 2026